Careers

  • Our people
  • Diversity and Inclusion
  • Why RCB

The Bank prides itself in employing high calibre, experienced and dynamic individuals. We view our people as our most valuable resource, and we continuously focus our efforts in developing a committed workforce that will implement and preserve the Bank's strategy and values.

We engage on a broad set of qualities and competences when recruiting, and we put diversity at the heart of our activities.

Our people come from a wide variety of professional, academic and culturally different backgrounds, creating an inclusive and supportive environment. It is our priority to use the best possible practices for the successful engagement and retention of our diverse talent.

By joining RCB, you will work in a collaborative environment where opportunities for learning and development are offered and where excellence is rewarded. We place great emphasis on helping you reach your full potential, and meet your long-term personal and professional goals.

.NET/BizTalk Application Developer

City: Limassol
Employment Type: Full Time
Department: System Development, Information Systems

Key Responsibilities:

  • MS BizTalk (2013, 2016) applications development and administration.
  • .NET and Java application development and system analysis;
  • Testing and debugging, optimization and refactoring of third party source code;
  • Preparation of functional design documents based on business requirements

Professional Background and Experience:

  • Strong MS BizTalk 2013, 2016 development skills;
  • Expert level in C#/VB.NET/XML/XSD/XSLT;
  • Experience in Java is an advantage (Eclipse IDE, jBoss EAP);
  • Knowledge of banking products and operations;
  • Knowledge of T24 banking system is an advantage (Temenos WS, OFS, OFSML).
  • Knowledge of software development methodologies;
  • Minimum 3-years work experience in banking/financial sectors;

Education:

  • University degree in Mathematics/Information Technology or similar;
  • Fluency in English; Russian will be considered a strong advantage.

Personal Characteristics:

  • Flexible, organized and disciplined person;
  • Ability to lead a team as well as work independently;
  • Capability to take initiative and deliver results in a timely and efficient manner;

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development
.NET/Data Warehouse Application Developer

City: Limassol
Employment Type: Full Time
Department: System Development, Information Systems

Key Responsibilities:

  • .NET application development and system analysis;
  • Data processing (ETL, Data warehousing, Business Intelligence), MS SSIS/SQL, Oracle;
  • Financial reporting analysis and development in .NET/MS SSRS and Excel VBA;
  • Testing and debugging, optimization and refactoring of third party source code;
  • Preparation of functional design documents based on business requirements

Professional Background and Experience:

  • Knowledge of software development methodologies;
  • Knowledge of banking products and operations;
  • Expert level in C#/VB.NET/SQL;
  • Strong knowledge of data warehouse fundamentals;
  • Strong database development skills (Visual Studio DB projects, MS SQL and Oracle);
  • Strong skills is MS SSIS packages development (Visual Studio SSIS projects);
  • Experience in Excel VBA (for code migration from VBA to .NET/SSIS/SQL);
  • Knowledge of T24 banking system is an advantage.
  • Minimum 3-years work experience in banking/financial sectors;

Education:

  • University degree in Mathematics/Information Technology or similar;
  • Fluency in English; Russian will be considered a strong advantage.

Personal Characteristics:

  • Flexible, organized and disciplined person;
  • Ability to lead a team as well as work independently;
  • Capability to take initiative and deliver results in a timely and efficient manner;

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development
Anti-Fraud Monitoring Officer, Anti-Fraud

  • An experienced professional and team player WANTED for the development of a newly established business unit.

City: Limassol
Employment Type: Full Time
Department: Anti-Fraud

Job Description:

  • Perform daily monitoring of Anti-Fraud System (AFS) alerts and performing initial triage of registered events;
  • Communicate with client-facing staff (Call Center, Branches) when addressing potential fraud cases;
  • Initiate investigation on potential fraud cases and participate in developing of appropriate reports for the Management;
  • Analyze transactions of the Bank in order to prevent fraud;
  • Identify abnormalities in behavior of customers and employees involved in transactions;
  • Continuous adjustment of rules and parameters of Anti-Fraud System in order to decrease false positives rate and customer insult rate;
  • Monitor adherence to Anti-Fraud rules and procedures of the Bank;
  • Support Anti-Fraud division in development of relevant internal regulations (policies, procedures, manuals etc.);
  • Provide appropriate feedback and proposals for the enhancement of relevant AFS policies and rules to Anti-Fraud Data Analyst;
  • Provide appropriate feedback and proposals for the continuous development of Anti-Fraud System to the Information Systems Department;
  • Perform other related activities.

Skills & Experience:

Skills:

  • Postgraduate degree in Information Technology, Information Security, Computer Science or in any other related field;
  • At least 3 years of practical experience in applying principles and practices of anti-fraud management;
  • Sufficient knowledge of global and the EU standards on Information Technology and Information Security (e.g. ISO 27001, COBIT, NIST, PCI DSS etc.);
  • Sufficient knowledge of the financial services regulatory framework in relation to fraud management (e.g. CBC, ECB, EBA Regulations);
  • Good knowledge of fraud prevention/detection techniques and on-line fraud management
  • Knowledge of the EU regulation regarding payment services, prevention of fraud is an advantage;
  • Knowledge of cards schemes’ requirements regarding prevention of fraud is an advantage;
  • Knowledge of various payment channels (online and mobile banking, cards, ATM, APIs);
  • Skills on data analysis or visualization skills is an advantage;
  • Having an appropriate certification is an advantage;
  • Strong analytical skills;
  • Ability to work both independently and as part of a team;
  • Excellent interpersonal and communication skills;
  • Dynamic, energetic and results driven;
  • Stress resistance;
  • Excellent time-management and organizational skills;
  • Proficient in English, both verbal and written.

Experience:

  • Experience in fraud prevention;
  • Experience with AML, transaction monitoring or anti-fraud systems;
  • Experience in forensic or other investigations;

Other preferable skills:

  • Ready for daily monitoring routines;
  • Good at finding patterns and inconsistencies in behavior of individuals and legal entities.

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development
Customer Service Officer (Payments verification and processing) - Russian speaking

City: Limassol

Employment Type: Full Time

Department: Single Settlement Center/ Middle Office

Job Description:

The payments verification & processing team in Middle Office of the Bank is searching for a colleague to work with clients’ payment orders and perform the following functions:

  • Process inward and outward payments of clients in accordance with all applicable procedures, manuals and memos of the Bank;
  • Assessment and verification of supporting documents for the payments against a set of criteria;
  • Evaluate transactions to assess Compliance and Sanctions risks;
  • Collaborate with the International Business Department, the Compliance Department and other departments of the Bank, as required by relevant procedures of the Bank, for the purpose of processing of payment of the Bank or related tasks;
  • Verification of signatures and of available funds procedures;
  • Investigation and monitoring of clients’ transactions upon requests;
  • Prepare and forward reports relating to clients’ inquiries (i.e. reply to auditors’ requests, etc.);

Skills & Experience:

  • Knowledge of corporate documents in various jurisdictions, understanding of financial balances, knowledge of AML Cyprus Law;
  • Integrity and professional ethics, Sociability, Responsibility, Team-Worker, Strong logical thinking, Ability to clearly express one’s thoughts, High working capacity, Stress resistance, Multitasking, Self-organized, the ability to independently process the information received (find, collect, analyse information, draw conclusions based on it and propose solutions to tasks);
  • Excellent writing skills;
  • Professional certification (e.g. AML certifications) is a plus
  • Fluency in English and Russian, Greek is a strong plus.

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Great opportunities for professional development

Database Administrator, Anti-Fraud

  • An experienced professional and team player WANTED for the development of a newly established business unit.

City: Limassol
Employment Type: Full Time
Department: Anti-Fraud

Job Description:

  • Integrate Anti-Fraud System (SAS-based) into IT-infrastructure of the Bank (API with 3rd party systems);
  • Administrate, maintain and troubleshoot Anti-Fraud System (AFS) and its relevant subsystems;
  • Set-up, maintain and perform appropriate patch & change management procedures on relevant servers (Linux and Windows);
  • Perform AFS security and health monitoring, ensure the confidentiality, integrity and availability of hardware, server resources, systems and key processes;
  • Review system and application logs, and verify completion of scheduled tasks such as backups, etc.;
  • Set-up, maintain, troubleshoot and perform appropriate patch and change management procedures on AFS databases (PostgreSQL);
  • Create, modify and manage AFS-related SQL queries;
  • Cooperate with other IT divisions to coordinate AFS-related activities and tasks;
  • Prepare and document appropriate suggestions for AFS database infrastructure upgrades;
  • Perform database infrastructure upgrades, including: planning/scheduling, testing, and coordination;
  • In cooperation with the vendor develop and support AFS from IT side – review requirements, prepare and execute appropriate change requests drafted by relevant business owners;
  • Perform other duties related to database administration activities.

Skills & Experience:

Skills:

  • Excellent knowledge of PostgreSQL, including information security aspects;
  • Good knowledge of SAS language and software is a strong advantage;
  • Good knowledge of core network services including DNS, DHCP, RRAS, TCP/IP etc., including information security aspects;
  • Good knowledge of LDAP/Active Directory and Exchange Server, including information security aspects;
  • Sufficient expertise in VMWARE administration and maintenance;
  • Knowledge of typical banking processes and dataflow is an advantage;
  • Knowledge of business process modelling notation and flowcharting and other tools for process visualization is an advantage;
  • Skills on data analysis and visualization is an advantage;
  • Knowledge of fraud prevention or Information security in financial sector is an advantage;
  • Knowledge of EU regulation is an advantage (GDPR, BCBS 239, PCI DSS, PSD2 etc.);
  • Knowledge of typical payment channels (online and mobile banking, cards, ATM, APIs);
  • Having an appropriate certification is an advantage;
  • Excellent teamwork skills;
  • Excellent time-management and organizational skills;
  • Self-motivated and goal-oriented;
  • Technical documentation writing skills

Experience:

  • Creation of data models / databases is a must;
  • Development and integration of any enterprise-level systems;
  • Any experience with enterprise-level AML, transaction monitoring or anti-fraud systems is an advantage;
  • Any experience with EU regulation is an advantage;
  • 5+ years of proven working experience in related field

Other preferable skills:

  • Ready to master required hard skills (e.g. SQL or SAS language) and soft skills (e.g. negotiation with multiple stakeholders), if necessary

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development
Digital Payments Product Analyst

City: Limassol
Employment Type: Full Time
Department: Merchant Acquiring & Digital Payment Services

Job Description:

  • Contribute to the merchant growth and market share expansion of Merchant Acquiring, Open Banking and Digital Payment Services;
  • Analyse the market data and global trends to assist the product development team in developing and designing of new products;
  • Coordinate with internal and external stakeholders to analyse and develop requirements, guidelines, and procedures to facilitate the implementation of acquiring products and new services. Ensures appropriate delivery of those requirements across the development lifecycle;
  • Work with external service providers to ensure product delivery according to business expectations, project deliverables, quality testing and post deployment monitoring performance results;
  • Works and supports external service providers to ensure proper integration and testing of merchant systems to the Acquiring platforms (i.e. POS terminals, payment gateway, custom payment platforms, etc.);
  • Assist in the analysis of various metrics to continually improve the existing product line;
  • Provide support to the branches merchants for new and existing products as well as coordination of related merchant account management tasks.

Skills & Experience

  • University Degree in Business Management, Information Systems, Engineering or in a related field;
  • Prior experience in Payment Services, Consulting or other product analyst role will be considered as a plus;
  • Experience in project or product management and delivery will also be considered as an advantage;
  • Deep understanding of the local market and consumer behaviour
  • Analytical thinking and problem-solving skills;
  • Organisational and project management skills;
  • Strong communication and customer service skills;
  • Dynamic personality with an ability to take initiative as well as to work in a team
  • Computer literate with a passion for technology
  • Fluency in Greek and English.

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications
and experience.

Junior Database Administrator

City: Limassol
Employment Type: Full Time
Department:Electronic Banking Systems, Information Systems

Job Description:

  • Responsible for the administration of Windows and Linux systems;
  • Ensure proper administration of Oracle DB and MSSQL;
  • Perform database software installation and configuration;
  • Design and implement data migration architecture;
  • Monitor performance of database systems resources and query throughout provisioning of hardware and software guidance to IT Infrastructure Teams;
  • Execute Oracle DB, MSSQL and Operating systems software upgrades, including planning/scheduling, testing and coordination;
  • Perform data backups, recovery plans and high availability plans;
  • Design and develop reports;
  • Assist in troubleshoot and resolve database issues;
  • Provide support to end-users when required.

Skills and Experience:

  • BSc/MSc in Computer Science/Engineering or in any other related field;
  • 2+ years’ experience in a similar role;
  • Mandatory knowledge of SQL & PL/SQL databases;
  • Familiar with XML & SOAP;
  • Overall knowledge of Windows Server basic administration;
  • Experience with Oracle products and with the MSSQL server will be considered as an advantage;
  • Oracle database administration experience will also be considered as a plus;
  • Code Refactoring and Optimization experience will be a strong plus;
  • Strong analytical and problem solving skills;
  • Technical manual writing skills;
  • Proactive and efficient with strong organizational skills;
  • Fluent in English and Greek.

Remuneration:
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Merchant Acquiring & Card Support Specialist (Client Support Center)

City: Limassol
Employment Type: Full Time
Department: Telebanking & Client Support Center

Job Description:

  • Provide 1st level Point-Of-Sale (POS) and ecommerce technical support, for existing merchants and ensure effective troubleshooting for POS & ecommerce related issues;
  • Maintain log of all calls. Prioritize calls as necessary, provide an update on the status of those and resolve any issues with an emphasis on excellent customer service;
  • Perform daily operational monitoring activities for a proactive resolution of issues;
  • Adhere to the technical support procedures, in addition to the standard procedures, for the proper escalation of unresolved issues to appropriate internal teams;
  • Take ownership of customer issues through resolution or escalation, while providing accurate and prompt feedback both to the merchant and the team;
  • Maintain a high percentage of first call customer issue resolution.

Availability to work in shifts (8.00am – 4.00pm and 6.00pm – 2.00am)

Skills & Experience

  • Higher education qualification;
  • Previous experience in Card Payments Services or in any other technical support/customer service/call center role;
  • Familiar with Digital/Cards Payments and merchant payment acceptance processes will be considered as an advantage;
  • Knowledge of POS Terminals and related technologies will also be considered an advantage;
  • Strong communication and customer service skills;
  • Sense of urgency with respect to customer contacts and resolution;
  • Very good organisational skills;
  • Energetic, flexible, with a positive attitude; team player and hard worker;
  • Computer literate with a passion for technology;
  • Fluency in Greek and English.

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications
and experience.

Merchant Growth Business Support Specialist

City: Limassol
Employment Type: Full Time
Department: Merchant Acquiring & Digital Payment Services

Job Description:

  • Contribute to the merchant growth and market share expansion of Merchant Acquiring, Open Banking and Digital Payment Services;
  • Ensure that merchant clients business and technical support is up to the required standards;
  • Undertake Point-Of-Sale (POS) terminal initialisations, customised setups, onsite deployments, operational training and performance of refresher trainings as needed for specialised industries or products;
  • Provide 2nd level merchant business support and ensure effective resolution for all merchant acquiring services/channels related issues, including being on-call during non-working hours and weekends on a rotation basis;
  • Provide onsite merchant visits on client premises around Cyprus for face-to-face onboarding and after-sales customer service;
  • Work and support external service providers to ensure proper integration and testing of merchant systems to the Bank’s POS terminals or other digital payment solutions;
  • Support in daily monitoring activities and maintain internal records;
  • Identify business and/or product enhancement growth opportunities;
  • Maintain and control the merchants’ issues database with the relevant resolution steps;
  • Facilitate and oversee relevant training to both internal and external 1st level support teams;
  • Ensure ongoing merchant relationship management and feedback gathering from the market;
  • Take ownership of customer issues, while providing accurate and prompt feedback both to the merchant and the Acquiring team.

Skills & Experience

  • University Degree in Engineering, Information Systems, Business Management or in a related field;
  • Previous experience in Card/Payment Services or in any other customer support, account management, after sales role, would be considered an advantage;
  • Familiar with Digital/Cards Payments and merchant payment acceptance processes;
  • Knowledge of POS Terminals and related technologies will be considered an advantage;
  • Great sense of responsibility to achieve high levels of productivity and quality; sense of urgency with respect to customer service and problem resolution;
  • Strong organisational and time management skills;
  • Dynamic personality with an ability to take initiative as well as to work in a team;
  • Computer literate with a passion for technology;
  • Excellent interpersonal and communication skills;
  • Fluency in Greek and English.

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Merchant Underwriting & Onboarding Officer

City: Limassol
Employment Type: Full Time
Department: Merchant Acquiring & Digital Payment Services

Job Description:

  • Contribute to the merchant growth and market share expansion of Merchant Acquiring, Open Banking and Digital Payment Services;
  • Support and coordinate the underwriting and on-boarding process of new merchants or change of service requests;
  • Responsible for the administration of the onboarding workflow system, including the formalisation, redesign and automation of processes;
  • Assist in the pre-onboarding merchant risk scoring and ongoing credit exposure monitoring;
  • Assess criteria and risks of new merchants, security and compliance pre-requisites and ensure adherence with internal procedures as well as card payment schemes’ requirements;
  • Perform monitoring activities and maintain internal records and controls with merchants;
  • Work with internal stakeholders to help develop requirements, guidelines, and procedures for the effective operation of merchant acquiring services;
  • Contribute to the 2nd level merchant business support and ensure effective resolution for all merchant acquiring services/channels related issues;
  • Provide support to the branches for new and existing acquiring merchants and coordination of related merchant account management tasks;
  • Adhere to the POS deployment & technical support procedures as well as standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.

Skills & Experience

  • University Degree in Business Management, Information Systems or in any other related field;
  • Previous experience in Payment Services, Consulting or other client onboarding role would be considered an advantage;
  • Knowledge of compliance, risks and internal controls will be considered a plus;
  • Ability to take initiative and deliver results in a dynamic environment;
  • Excellent interpersonal and communication skills;
  • Great attention to detail;
  • Ability to prioritize multiple tasks;
  • Dynamic personality with an ability to take initiative as well as to work in a team
  • Excellent knowledge of the English and Greek languages.

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Project Manager, Project Finance (credit deals execution)

We are looking forward for a curious and proactive Project Manager for complex credit deals structuring & execution.
Primary focus – real estate finance.

City: Limassol
Employment Type: Full Time
Department:Project Finance

Key Responsibilities:

  • Handle new and existing crediting deals in compliance with procedures adopted in the Bank, including, but not limited to:

  1. working out terms of a prospective deal or amendment to an existing deal,
  2. arranging collection of documents and information,
  3. performing due and necessary credit analysis,
  4. preparing documentation for presentation of a deal on CALCO (credit memorandum, TS, CALCO applications),
  5. analysis of repayment ability of potential and existing clients by performing cash flow projections and making financial and business modeling;
  6. preparing loan documentation in cooperation with expert divisions of the Bank and external experts supporting the Bank,
  7. working with third parties contracted to provide services to the Bank in course of arranging and handling a deal,
  8. performing due monitoring of clients and credit deals;

  • Prepare and submit reports, opinions, memos and presentations to the management of the Bank and various divisions in the Bank upon their requests on the matters under the scope of employee’s duties.

Professional Skills and Experience:

Required:

  • Master’s degree in Economics, Finance, Sciences, other similar field
  • Proficient in Microsoft Excel
  • Fluency in Russian; Excellent communication skills in English (written and spoken);
  • Strong analytical and problem solving skills;
  • Multitasking, detail oriented, self-motivated individual, disciplined with strict adherence to deadlines, flexible and fast-learning, able to coordinate teams in multicultural environment
  • Energetic with a positive attitude;

Will be considered as strong advantage:

  • Professional qualification in accounting or finance or risk management (ACCA, ACA, CFA, FRM, PRM);

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development
Relationship Manager

City: Limassol
Employment Type: Full Time
Department: Branch Network (Cyprus)

Job Description:

  • Active on sales – primary focus to attract new affluent individual clients;
  • At least 50% of the working time to be spent outside the office focusing on client acquisition;
  • Lead the sales process, build a client base and achieve branch sales goals through the consistent application of sales initiatives;
  • Establish and develop strong relationships with existing and potential clients;
  • Generate new business through introducers;
  • Act as the first point of contact for all new clients, on all banking issues and needs;
  • Responsible for the revenues generated by the Bank regarding its own client’s;
  • Explain, advise on and promote bank products and services;
  • Assist clients with the account opening process according to internal procedures and regulations;
  • Provide day-to-day support and service to clients, handling complex client needs.

Skills & Experience

  • University Degree in Banking, Finance, Economics or in a related field;
  • A minimum of 3 years’ experience in banking, with a local Bank in sales and relationship management functions;
  • Strong knowledge of banking products and services;
  • Knowledge of Cyprus regulatory requirements;
  • Proven sales, customer service and prospecting skills;
  • Excellent communication and interpersonal skills;
  • Energetic, flexible with a positive attitude;
  • Ability to take initiative and deliver results in a dynamic environment;
  • Attentive to detail;
  • Disciplined and self-motivated;
  • Fluent in both Greek and English.

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

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