• Latest News
  • Fx Rates
  • Links

Cash Transaction

Currency Buy Sell
EUR RUB 83.5764 88.3764
EUR CHF 1.0733 1.1213
EUR USD 1.1800 1.2200
EUR GBP 0.8448 0.8693

Non-cash Transaction

Currency Buy Sell
EUR RUB 85.5811 86.7742
EUR CHF 1.0850 1.0969
EUR USD 1.1881 1.1981
EUR GBP 0.8526 0.8587
18.06.2021

Careers

  • Our people
  • Diversity and Inclusion
  • Why RCB

The Bank prides itself in employing high calibre, experienced and dynamic individuals. We view our people as our most valuable resource, and we continuously focus our efforts in developing a committed workforce that will implement and preserve the Bank's strategy and values.

We engage on a broad set of qualities and competences when recruiting, and we put diversity at the heart of our activities.

Our people come from a wide variety of professional, academic and culturally different backgrounds, creating an inclusive and supportive environment. It is our priority to use the best possible practices for the successful engagement and retention of our diverse talent.

By joining RCB, you will work in a collaborative environment where opportunities for learning and development are offered and where excellence is rewarded. We place great emphasis on helping you reach your full potential, and meet your long-term personal and professional goals.

Customer Service Officer (Payments verification and processing) - Russian speaking

City: Limassol

Employment Type: Full Time

Department: Single Settlement Center/ Middle Office

Job Description:

The payments verification & processing team in Middle Office of the Bank is searching for a colleague to work with clients’ payment orders and perform the following functions:

  • Process inward and outward payments of clients in accordance with all applicable procedures, manuals and memos of the Bank;
  • Assessment and verification of supporting documents for the payments against a set of criteria;
  • Evaluate transactions to assess Compliance and Sanctions risks;
  • Collaborate with the International Business Department, the Compliance Department and other departments of the Bank, as required by relevant procedures of the Bank, for the purpose of processing of payment of the Bank or related tasks;
  • Verification of signatures and of available funds procedures;
  • Investigation and monitoring of clients’ transactions upon requests;
  • Prepare and forward reports relating to clients’ inquiries (i.e. reply to auditors’ requests, etc.);

Skills & Experience:

  • Knowledge of corporate documents in various jurisdictions, understanding of financial balances, knowledge of AML Cyprus Law;
  • Integrity and professional ethics, Sociability, Responsibility, Team-Worker, Strong logical thinking, Ability to clearly express one’s thoughts, High working capacity, Stress resistance, Multitasking, Self-organized, the ability to independently process the information received (find, collect, analyse information, draw conclusions based on it and propose solutions to tasks);
  • Excellent writing skills;
  • Professional certification (e.g. AML certifications) is a plus
  • Fluency in English and Russian, Greek is a strong plus.

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Great opportunities for professional development

ecommerce Product Development Specialist

Posting Date: April 19, 2021
City: Limassol
Employment Type: Full Time
Department: Acquiring & Digital Payment Services

Job Description:

  • Support the Acquiring & Digital Payment Services for new eCommerce product developments;
  • Assist on product portfolio management and project coordination activities;
  • Work with internal stakeholders across the Bank to analyse and develop requirements, guidelines, and procedures to facilitate the implementation of eCommerce acquiring products and services;
  • Assist on the analysis and syntaxes of new business/technical requirements;
  • Work with external service providers to ensure product delivery according to business expectations, quality testing and post monitoring performance results;
  • Apply a structured product development methodology and assist to the effective management and implementation of project deliverables, ensure deadlines and requirements are met, as well as communicate changes and updates;
  • Analyse respective compliance with relevant regulatory and card scheme requirements;
  • Support eCommerce merchants and/or their web development vendors on technical issues;
  • Work and support external service providers to ensure proper integration and QA/UAT testing of merchant ecosystems to the Acquiring platforms (i.e. merchants’ portal, payment gateway, internal or external web services etc.);
  • Provide support on as needed basis to the branches for new and existing acquiring merchant and coordination of related merchant account management tasks (i.e. Adhoc change requests, ondemand reports etc.);
  • Programming of well designed, efficient code for the development of customised solutions related to eCommerce acquiring business and/or relevant web services, middleware, gateways, etc;
  • Integrate data from various back-end services, maintain the MPI (Merchant Plug-In), etc.

Skills & Experience

  • University Degree in IT related field; a mixture in Business will be considered an advantage;
  • 1-3 years’ experience in web programming and/or relevant Banking/Card/Payment Services role;
  • Familiar with Digital/Cards Payments and merchant payment acceptance processes;
  • IT literate and knowledge of relevant payment processing technologies;
  • Familiar with XML, Rest APIs, SOAP, HTML, PHP, CMS, CSS, Javascript;
  • Experience in project or product management and delivery;
  • Excellent communication skills, writing and analytical skills;
  • Great sense of responsibility to achieve high levels of productivity and quality;
  • Disciplined and self-motivated; ability to take initiative and deliver results in a dynamic environment;
  • Strong organisational and time management skills;
  • Energetic, flexible, with a positive attitude; team player and hard worker;
  • Fluent in Greek and English languages.

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Front Systems Administrator / Junior Front Systems Administrator, Information Systems (Administration of Online/Mobile Banking and PSD2 related services)

City: Limassol

Employment Type: Full Time

Department: Information Systems

Job Description:

  • Manage and maintain Windows and Linux based systems;
  • Responsible for installing, configuring, and maintaining network computer systems, network servers, and virtualization in support of business processing requirements;
  • Provide support to company users, investigate and troubleshoot issues;
  • Perform daily system monitoring, verifying the integrity and availability of hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs;
  • Provide user support, and incidents management to achieve a high level of reliability and efficiency of internet banking applications performance;
  • Analyze business and technical requirements, along with representatives of business and operational departments; translate business requirements into system requirements, assist in formulating the scope and objectives of the decisions and defining the tasks for developing the relevant systems;
  • Participate in testing of internet banking system to provide high-quality solutions;
  • Participate in the implementation of system changes in accordance with business needs;
  • Monitor the quality and compliance of system development, coordinate the development and quality assurance;
  • Maintain growth statistics, space forecasts;
  • Investigate problems and errors if and when occurred;
  • Participate in system tuning for a better performance;
  • Make recommendations for network hardware and software upgrades;
  • Repair and recover from hardware or software failures, coordinate and communicate with affected users/departments;
  • Perform day-to-day procedures related to everyday systems work;
  • Perform systems parameterization and administration.

Skills & Experience:

Required:

  • Bachelor’s degree in Computer Science or a related field
  • Strong analytical and problem solving skills;
  • Knowledge of SQL & Oracle PL/SQL;
  • Multitasking, detail oriented, self-motivated and ability to meet deadlines;
  • Time management and organisational skills;
  • Energetic, flexible with a positive attitude;
  • Technical documentation writing skills;
  • Fluent in English\Greek.

Will be considered as strong advantage:

  • Experience with networks (LAN, WAN) and patch management;
  • Experience with Oracle products;
  • Oracle database administration experience;
  • Ability to create scripts in PowerShell, Bash Shell or other language

    Other preferable skills:

  • Windows Server basic administration;
  • Familiar with XML, SOAP & JSON;

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development.

IT Systems Administrator (with possibility to go shifts)

Posting Date: February, 2020

City: Limassol

Employment Type: Full Time

Department: Information Systems

Job Description:

  • Manage and maintain Windows and Linux based systems;
  • Manage and maintain Windows based core services including Active Directory, Exchange Server, SQL server, Cluster Services, RDS Services, CA Services;
  • Responsible to install, configure, and maintain network operating systems in support of business processing requirements;
  • Maintain core network services including NTP, DNS, DHCP, Radius;
  • Maintain networking equipment including switches, routers, FC switches and any Big Corporate Storage Systems;
  • Provide support to company users, investigate and troubleshoot issues;
  • Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs such as backups, etc;
  • Perform operating systems and VMWARE software upgrades, including planning/scheduling, testing, and coordination;
  • Execution of Oracle DB, MSSQL, operating systems and Storage system software upgrades, including planning/scheduling, testing, and coordination;
  • Maintain data centre environmental and monitoring equipment;
  • Provide hardware and software guidance to IT Support Services Teams;
  • Repair and recover from hardware or software failures, coordinate and communicate with affected users/departments;
  • Responsible for testing and implementing new technologies within the Bank;
  • Consult with personnel in other information systems sections to coordinate activities;
  • Make recommendations for network hardware and software upgrades;
  • Perform periodic performance reporting to support capacity planning;
  • Control user access to the network;
  • Maintain growth statistics and space forecasts.

Skills & Experience:

  • University Degree in Computer Science or in a related field;
  • 3+ years of Windows system or SharePoint administration experience;
  • 3+ years of experience with enterprise networking;
  • 3+ years of experience supporting Windows desktop systems;
  • MCSE and CCNA preferred;
  • Strong Knowledge of networking concepts and protocols, including TCP/IP, DNS, DHCP, LDAP;
  • Good grasp of AD, including FSMO roles, site design, and GC operations;
  • Extensive knowledge in Active Directory, Microsoft Exchange and GPOs deployment;
  • Strong knowledge in the VMware Virtualization platform;
  • Database Management Systems and Storage systems knowledge;
  • Knowledge of SQL; MSSQL and Oracle experience is preferable;
  • Excellent, record-keeping, and documentation skills;
  • Ability to solve and identify problems proactively;
  • Team player;
  • Able to manage several business critical projects simultaneously while maintaining day to day operations;
  • Available to work in shifts;
  • Fluency in English and Greek.

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development.

Merchant Technical Support Officer

Posting Date: April 19, 2021
City: Limassol
Employment Type: Full Time
Department: Acquiring & Digital Payment Services

Job Description:

  • Ensure that merchant support is up to par with the Bank’s required standards;
  • Preform POS initialisation, pre-deployment transaction testing and installation;
  • Provide second level POS technical support via telephone for existing merchants and ensure effective troubleshooting for POS related issues, including non-working hours and weekends;
  • Provide onsite technical support for instances in which telephone support is not sufficient (including potential client visits during non-working hours and weekends if deemed necessary);
  • Undertakes POS operational training to merchants’ staff and performance of refresher trainings as needed for specialised industries i.e. car rentals, hotels;
  • Work and support external service providers to ensure proper integration and testing of merchant systems to the POS;
  • Handle Terminal Management System POS setup and settings configuration;
  • Support in daily monitoring activities and maintain internal records;
  • Maintain an effective and up-to-date POS inventory control list;
  • Ensure proper training of the Bank’s first level support teams and/or third party support teams;
  • Adhere to the POS deployment & technical support procedures as well as standard procedures for the proper escalation of unresolved issues to appropriate internal teams;
  • Ensure an ongoing merchant relationship management and acquiring service feedback gathering from merchant stores and the market;
  • Take ownership of customer issues through to resolution or escalation while providing accurate and prompt feedback both to the merchant and teammates;
  • Maintain a high percentage of issue resolution within first customer interaction.

Skills & Experience

  • University Degree and/or experience in a Card/Payment Services or other technical support role;
  • Familiar with Digital/Cards Payments and merchant payment acceptance processes; knowledge of POS Terminals and related technologies will be considered an advantage;
  • Disciplined and self-motivated; ability to take initiative and deliver results in a dynamic environment;
  • Great sense of responsibility to achieve high levels of productivity and quality; sense of urgency with respect to customer contacts and problem resolution;
  • Strong organisational and time management skills; ability to multi-task and prioritise in a highvolume, fast paced environment;
  • Energetic, flexible, with a positive attitude; team player and hard worker;
  • Excellent communication skills, writing and analytical skills;
  • Fluent in Greek and English languages;

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Office Administrator

Posting Date: June 9, 2021
City: Nicosia
Employment Type: Full Time
Department: Branch Network (Cyprus)

Job Description

  • Meet and greet clients and visitors, ensuring that they are catered for in an appropriate manner. Notify colleagues of visitor arrival. Provide light refreshments when required;
  • Manage meeting areas and conference rooms: coordinate reservations, prepare the venues, guide visitors and guests, ensure necessary materials and equipment are available, etc;
  • Assist clients in the use of self service banking terminals and ATMs;
  • Provide potential clients with basic information on banking products and services;
  • Handle internal events coordination that may take place in the premises of the Bank;
  • Assess the needs and ordering office supplies and also keep inventory of stock;
  • Perform administrative support duties like photocopying, emailing, printing, faxing, etc;
  • Assess and direct requests for information from both external and internal sources;
  • Receipt and dispatch of courier services.

Skills & Experience

  • University Degree in a business related field;
  • At least 1-2 years’ experience in a similar position;
  • Experience in a local banking institution will be considered an advantage;
  • Excellent interpersonal and communication skills;
  • Strong administrative and organisational skills;
  • Energetic, flexible with a positive attitude and pleasant personality;
  • Multitasking and time-management skills, with the ability to prioritise tasks;
  • Strong computer skills and knowledge of Microsoft software (Outlook, Word, Excel, Power Point)
  • Fluent in Greek and English languages.

Remuneration
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Relationship Manager

Posting Date: May 20, 2021
City: Limassol
Employment Type: Full Time
Department: Branch Network (Cyprus)

Job Description:

  • Active on sales – primary focus to attract new affluent individual clients;
  • At least 50% of the working time to be spent outside the office focusing on client acquisition;
  • Lead the sales process, build a client base and achieve branch sales goals through the consistent application of sales initiatives;
  • Establish and develop strong relationships with existing and potential clients;
  • Generate new business through introducers;
  • Act as the first point of contact for all new clients, on all banking issues and needs;
  • Responsible for the revenues generated by the Bank regarding its own client’s;
  • Explain, advise on and promote bank products and services;
  • Assist clients with the account opening process according to internal procedures and regulations;
  • Provide day-to-day support and service to clients, handling complex client needs.

Skills & Experience:

  • University Degree in Banking, Finance, Economics or in a related field;
  • A minimum of 3 years’ experience in banking, with a local Bank in sales and relationship management functions;
  • Strong knowledge of banking products and services;
  • Knowledge of Cyprus regulatory requirements;
  • Proven sales, customer service and prospecting skills;
  • Excellent communication and interpersonal skills;
  • Energetic, flexible with a positive attitude;
  • Ability to take initiative and deliver results in a dynamic environment;
  • Attentive to detail;
  • Disciplined and self-motivated;
  • Fluent in both Greek and English.

Remuneration:
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

System Analyst, Information Systems (Development, support and maintaining of card issuing & acquiring products and related functionalities/ services)

Posting Date: February, 2021

City: Limassol

Employment Type: Full Time

Department: Information Systems


Job Description:

  • Analyze business and technical requirements, along with representatives of business and operational departments; translate business requirements into system requirements, assist in formulating the scope and objectives of the decisions and defining the tasks for developing functionalities for the card payment processing systems;
  • Participate in the design and testing of card payment processing systems to provide high-quality solutions for the business in accordance with requirements,
  • Participate in the implementation of system changes/enhancements in accordance with business needs;
  • Create and maintain project documentation (project management methodology requirements, functional designs, change requests, etc.);
  • Monitor the quality and compliance of systems development; coordinate the development and quality assurance;
  • Analyze business processes and related system functions;
  • Develop and generate reports;
  • Create new and update existing technical manuals;
  • Provide user support, and incidents management to achieve a high level of reliability and efficiency of card payment processing center applications performance;
  • Investigate problems and errors if and when occurred;
  • Perform card payment processing system administration
Skills & Experience

Required:

  • Strong understanding of acquiring processes (POS and e-commerce);
  • Knowledge of SQL & Oracle PL/SQL;
  • Basic knowledge of HTML and CSS;
  • Basic programming skills;
  • Bachelor’s degree in Computer Science or a related field
  • Strong analytical and problem solving skills;
  • Multitasking, detail oriented, self-motivated and ability to meet deadlines;
  • Time management and organisational skills;
  • Energetic, flexible with a positive attitude;

Will be considered as strong advantage:

  • Experience with e-commerce and POS acquiring;
  • Card Payment Processing system administration/tuning/maintenance experience;
  • Experience with TranzWare products;
  • Oracle database administration;

Other preferable skills:

  • Windows Server basic administration;
  • Familiar with XML & SOAP;
  • Fluent in English\Greek

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development.

T24 Business Analyst/ Business Administrator

Posting Date: February, 2020

City: Limassol

Employment Type: Full Time

Department: Information Systems

Job Description:

  • T24 system analysis;
  • Testing and debugging, optimization and refactoring of third party source code;
  • Preparation of functional design documents based on business requirements;
  • Participation in implementation of the new modules of T24;
  • Financial reporting analysis and development in T24 and Excel;
  • Data processing (ETL, Data warehousing, Business Intelligence);
  • Special Business systems administration, users support and incidents management to achieve a high level of reliability and efficiency of systems performance;
  • Providing daily support on core banking software to users;
  • Providing internet banking support;
  • Investigating and resolving issues encountered by users;
  • Providing core banking software training to new employees;
  • Participating in the implementation of new core banking modules or upgrades;
  • Raising and monitoring software issues with vendors;
  • Analysing new and existing banking products, services and business processes and providing recommendation for business process optimization and automation;
  • Describing business processes, recommending and implementing any changes as needed;
  • Performing business analysis for software development/IT projects;
  • Composing business requirement documents, translating business requirements into system requirements.

Skills & Experience:

  • Experience in providing technical support, preferably within financial services;
  • Knowledge of financial products e.g. internet banking, direct debits, payments;
  • Ability to investigate and resolve issues;
  • Knowledge of banking products and operations;
  • Minimum 3-years work experience in banking;
  • Deep knowledge of T24 data structure;
  • Strong knowledge of T24 core functionality (OFS, EB.ACCOUNTING, COB, etc);
  • Excellent analytical skills.

Education:

  • University degree in Mathematics/Information Technology or similar;
  • Fluency in English.

Personal Characteristics:

  • Flexible, organized and disciplined person;
  • Ability to lead a team as well as work independently;
  • Capability to take initiative and deliver results in a timely and efficient manner;
  • He or she is expected to be consistent, self-motivated, persistent and stress-resistant professional in order to succeed in the role.

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Opportunities for professional development.

Telebanking & Client Support Center Specialist - English, Russian & Greek speaking

City: Limassol

Employment Type: Full Time

Department: Telebanking & Client Support Center

Job Description:

  • Performing a full range of client service oriented telephone and e-mail support activities (including card support call-center, Internet Banking Help desk);
  • Performing customer identification Process;
  • Professionally greeting customers;
  • Handling clients’ questions/queries and providing information on banking products and services as per defined standards;
  • Providing information on the current status of banking products and services bought by the clients;
  • Processing client requests for banking products and services;
  • Performing various operational duties as deemed necessary;
  • Conducting a variety of routine daily tasks; these include but are not limited to: reviewing reports, preparing correspondence; participating in special department projects;
  • Expanding/deepening existing client relationships, improving client satisfaction, strengthening client commitment, ensuring client retention.

Skills & Experience:

The ideal candidate is a result oriented professional who meets the following requirements:

  • Fluency in Russian, English and Greek - obligatory
  • Basic computer skills and knowledge of all Microsoft software (word, excel, Microsoft outlook, etc)
  • Administrative and organizational skills
  • Ability to take initiative and deliver results in a dynamic environment
  • Energetic with a positive attitude
  • Very good interpersonal skills
  • Strong learning agility
  • Eagerness to develop
  • Availability for shifts work

Remuneration:

  • Attractive salary package;
  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Great opportunities for professional development

Telebanking & Client Support Center Specialist (Merchant Support) – Greek & English speaking

  • Available for shifts work (8.00am – 4.00pm and 6.00pm – 2.00am)

City: Limassol
Employment Type: Full Time
Department: Telebanking & Client Support Center

Job Description:
Provide 1st level merchant technical support and monitoring activities:

  • Ensure that merchant support is up to par with the bank’s required standards;
  • Provide first level POS and ecommerce technical support via telephone for existing merchants and ensure effective troubleshooting for POS & ecommerce related issues, including non-working hours and weekends:
  • Maintain Service Desk - log all calls, prioritize calls as necessary, respond to calls based on priorities, update staff on status of calls and resolve calls as quickly as possible with an emphasis on customer service;
  • Performs daily operational monitoring activities for proactive resolution of issues;
  • Adhere to the technical support procedures as well as standard procedures for the proper escalation of unresolved issues to appropriate internal teams;
  • Take ownership of customer issues through to resolution or escalation while providing accurate and prompt feedback both to the merchant and teammates;
  • Maintain a high percentage of issue resolution within first customer interaction.

Skills & Experience:
The ideal candidate is a result oriented professional who meets the following requirements:

  • Fluency in Greek + intermediate English;
  • University Degree or diploma and/or previous experience in a Card / Payment Services or other technical support role;
  • Good organizational skills with the ability to multi-task and prioritize in a high-volume, fast paced environment;
  • Sense of urgency with respect to customer contacts and resolution;
  • Familiar with Digital/Cards Payments and merchant payment acceptance processes will be considered an advantage;
  • Knowledge of POS Terminals and related technologies will be considered an advantage;
  • Ability to take initiative and deliver results in a dynamic environment;
  • Excellent communication skills, writing and analytical skills;
  • Great sense of responsibility to achieve high levels of productivity and quality;
  • Disciplined and self-motivated;
  • Strong organizational and time management skills;
  • Energetic, flexible, with a positive attitude; team player and hard worker.

Remuneration:

  • Provident Fund;
  • Private Medical Insurance;
  • Life Insurance plan;
  • Participation in annual performance based bonus program;
  • Great opportunities for professional development
Register for future job openings

If you would like to register with RCB Bank Ltd for any future job openings, please apply below.