Cardholders support

For all matters relating to the activation, blocking or use of RCB bank cards, you can contact your personal manager or RCB Telephone Banking, using the following numbers:

+357 25 355722 (for calls from abroad)

800 00 722 (toll-free in Cyprus)

800 62 722 (toll-free in Luxembourg)

8 800 100 7722 (toll-free in Russia)

Working hours (CY time)Languages availableServices available
09:00 to 18:00 on workdaysEnglish
Actual balance on your accounts and bank cards;

The amount of credit limit used on your card (where applicable);

History and current status of the transactions posted to your account;

Declined card transactions;

Addresses and working hours of the Bank’s branches and ATMs.

Bank card replenishment;

Activating or blocking your bank card;

Changing the daily limits and /or cash withdrawal limits on either your main or supplementary bank card(s);

Registering for SMS Notice service on your bank cards, or modifying SMS Notice settings;

Arranging for your card to be replaced.
18:00 to 09:00 on workdays
Round the clock at weekends and on public holidays
EnglishCard blocking